Privacy Policy
Effective date: October 20, 2026
1. Who we are
Togethy ("we", "us", or "our") operates the Togethy platform at togethy.team — a team management app designed for USTA recreational tennis teams. We help captains and players coordinate schedules, availability, and lineups in one place.
You can contact us at admin@togethy.team.
2. Information we collect
We collect the following information when you use Togethy:
- Account information — your name and email address. If you sign up with email and password, we store your password only as a secure one-way hash. If you sign in with Google or Apple, we receive your name, email address and (for Google) profile photo from that provider. Apple may give us a private relay email address instead of your real one.
- Profile information — optional fields you fill in, such as phone number, profile photo, NTRP rating, World Tennis Number, USTA number, playing hand and format preferences.
- Team and match data — teams you belong to, matches you are scheduled for, your availability responses, lineups you are included in, and match results.
- Usage data — pages you visit, actions you take within the app, and error logs (collected via Sentry).
- Payment information — processed entirely by Stripe on our website. We never see or store your card details. We store your Stripe customer ID and plan status only.
- Push notification tokens — if you allow notifications, we store your browser push subscription or your phone's push token to deliver alerts.
On your phone: the Togethy app accesses your photo library only when you choose a profile picture, and only the photo you pick is uploaded. It adds matches to your calendar only when you tap "Add to Calendar"; it does not read your existing calendar events.
What teammates see: teammates see your name and, unless you turn them off in your privacy settings, your profile photo and rating. Your phone number and email address are hidden from teammates unless you choose to show them. Your team's captains can always see your contact details so they can organize matches.
3. How we use your information
- To create and manage your account.
- To enable team coordination features (scheduling, availability, lineups, notifications).
- To process subscription payments through Stripe.
- To send transactional emails (match updates, availability reminders, lineup notifications) via Resend.
- To send push notifications to your device when you opt in.
- To detect and fix errors through Sentry error monitoring.
- To understand how the app is used so we can improve it.
We do not use your information for advertising. We do not sell your data to third parties.
4. Third-party services
We use the following third-party services to operate Togethy:
- Google and Apple — for sign-in, if you choose Sign in with Google or Sign in with Apple.
- Stripe — for subscription billing and payment processing.
- Resend — for sending transactional emails.
- Expo, Apple and Google push services — for delivering notifications to your phone.
- Supabase — for database hosting (your data is stored in a managed PostgreSQL database).
- Vercel — for hosting the application.
- Upstash — for rate limiting and short-lived caching.
- Sentry — for error monitoring and crash reporting.
- Anthropic — for AI Co-Captain, an optional feature for captains. When a captain uses it, the relevant team, match, availability and lineup information is sent to Anthropic to generate suggestions. Players' data is shared this way only for teams whose captain uses the feature.
Each of these services has its own privacy policy. We share only the minimum data necessary for each service to function.
5. Data retention
We retain your account and team data for as long as your account is active. If you stop using Togethy, your data remains stored unless you delete your account.
Deleting your account: you can delete your account at any time in the app or on the website (Profile → Delete account). Deletion immediately removes your personal information (name, phone, photo and tennis profile) from Togethy, signs you out on every device, cancels any paid plan, stops all notifications, and disconnects Sign in with Apple if you used it. Your teams see you as "Deleted User", and match results you took part in are kept for your teams' records under that name. We keep a private copy of your deleted information for 30 days so we can restore your account if you ask us to; after 30 days it is permanently erased, along with your email address and sign-in details. You can also email admin@togethy.team and we will delete your account for you.
6. Your rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data (you can update most profile information directly in the app).
- Request deletion of your account and associated data.
- Opt out of push notifications at any time (in your profile settings or device settings).
- Opt out of email notifications by adjusting your notification preferences in the app.
To exercise any of these rights, contact us at admin@togethy.team.
7. Security
We use industry-standard security practices including encrypted data transmission (HTTPS), secure database hosting, and limited access controls. However, no system is perfectly secure. If you believe your account has been compromised, contact us immediately.
8. Children
Togethy is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has created an account, contact us and we will remove it.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a notice in the app. Continued use of Togethy after changes are posted constitutes acceptance of the updated policy.
10. Contact
If you have any questions about this Privacy Policy, email us at admin@togethy.team.
